Returns & Exchanges
At ZLINE Kitchen and Bath Parts, we strive to ensure your home restoration project is successful by offering a 30-day return window for unused, uninstalled components in their original packaging. Please note that certain electrical parts and custom-ordered items may be subject to specific restocking conditions.
Verify Eligibility
Ensure your part is in its original condition, has not been installed, and is within 30 days of the delivery date.
Request an RMA
Contact our support team with your order number and part details to obtain a Return Merchandise Authorization (RMA) number and shipping instructions.
Secure Packaging
Pack the item securely in its original box with all protective inserts to prevent damage during transit, clearly marking the RMA number on the outer package.
Inspection and Refund
Once our warehouse receives and inspects the part for quality assurance, your refund will be processed to the original payment method, minus applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing